How can we help?
Get help with signing in, syncing notes, subscriptions, or anything else in Notably.
Contact Notably Support
Describe what happened, the device you use, and any error message you saw. We’ll use that information only to help resolve your request.
Email [email protected]I can’t sign in or create an account
Confirm that your device is online and that the email and password are correct. For social sign-in, finish the secure provider prompt and allow it to return to Notably. If the problem continues, email support with the exact error shown.
My notes have not synced
Keep Notably open while connected to the internet, then reopen the app to trigger a fresh sync. Offline edits remain on the device and are retried when connectivity returns.
I need help with Pro or billing
Email support from the address on your Notably account. Do not send passwords, payment card numbers, or other sensitive payment information.
How do I delete my account?
In Notably, open the account menu and choose Delete Account. You can also email [email protected] if you cannot access the app.